Shipping policy
Thank you for shopping with Chap-Lip!
Processing Time Orders are processed within 1-3 business days after payment is confirmed.
Shipping Times
- United States: 5-7 business days
Shipping Rates Shipping rates are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with tracking information.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at customerservice@citcousa.com and we will make it right.